Meet Our Staff

Faculty/Staff

Owen Brown

Credentials: Senior Coordinator for Academic Programs

Email: guts-am@rso.wisc.edu

Owen is a junior studying Mechanical Engineering. He is from Dallas, Texas and loves being outdoors in the nicer Madison weather. He enjoys spending time with his dogs, working on various engineering projects, and participating in sports and other outdoor activities.

Jack Crabb

Credentials: Conversational English Program Coordinator

Email: guts-ce@rso.wisc.edu

Jack is a senior studying Linguistics with a concentration in Arabic and Spanish. Before becoming a Conversational English Program Coordinator, he worked for two years in Eagle Heights as an English Language Tutor. One of his favorite hobbies is collecting stamps and sending postcards!

Caitlin Farrell Haven

Credentials: Assistant Director of Learning Support

Email: caitlin.farrellhaven@wisc.edu

Caitlin is a professional staff member who oversees Greater University Tutoring Service. Prior to this role, she was an access consultant at the McBurney Disability Resource Center and taught special education and social studies at a Madison-area high school. In her free time, Caitlin enjoys hiking, volleyball, and spending time with family.

Fiona Finger

Credentials: Conversational English Program Coordinator

Email: guts-ce@rso.wisc.edu

Fiona is a senior studying psychology & Spanish. She teaches ballet at a local studio, enjoys going on runs through campus, and traveling. She also just returned from studying abroad in Granada, Spain and is excited to work within the language field. She likes learning more about the language acquisition process and is looking forward to seeing students engage with language practice.

Abbigail Hickman

Credentials: Operations Coordinator & Study Skills Specialist

Email: guts@rso.wisc.edu

Abbigail is a senior studying International Studies on the Global Security track. In her free time, she enjoys reading, playing Mario Party with friends, and hanging out with her roommate’s cat.

Cindy Huang

Credentials: World Language Program Coordinator

Email: guts-wll@rso.wisc.edu

Cindy is currently a senior double-majoring in Legal Studies and Political Science. As a bilingual speaker, she is eagerly looking forward to connecting with fellow students who share an interest in exploring a new language!

McKenna Laurent

Credentials: Administrative Assistant

Mckenna graduated in December with a degree in English literature and certificates in Education and Gender & Women’s studies. She plans to pursue a career in social work. In her free time, she loves to take long walks and read.

Zoe Nazario

Credentials: Study Skills Specialist

Email: guts@rso.wisc.edu

Zoe is a junior majoring in Biology and Psychology. In her free time, she likes going on walks, reading, and exercising.

Naman Parekh

Credentials: Academic Match Program Coordinator

Email: guts-am@rso.wisc.edu

Naman is currently a senior double majoring in Computer Science & Data Science with a certificate in Economics. In his free time, he likes to watch football (FC Barcelona is the best team of all time!), play table tennis and watch movies. He is eagerly looking forward to getting to know all the tutors and staff for this year!

Renee Powell

Credentials: Academic Match Program Coordinator

Email: guts-am@rso.wisc.edu

Renee is a freshman studying kinesiology on the premedical track. She hopes to be able to travel the world and practice medicine abroad. Renee is from Dallas, Texas and enjoys running, being outdoors, and trying new foods.

Chongjing Zhou

Credentials: Drop-In Program Coordinator

Email: guts-di@rso.wisc.edu

Chongjing is a senior majoring in Psychology. Outside of her academic and professional roles, she has a deep love for traveling the world and exploring new cultures. So far, the Maldives and Kenya are her favorites!